EventPorte Limited (“EventPorte”, “we”, “us”, or “our”) operates the EventPorte platform, a digital service that enables event organisers to create, manage, and sell tickets to in-person and virtual events, while allowing attendees to register and purchase tickets with ease.

This Privacy Notice (“Notice”) applies to information that we collect and use about you when you access or use our website (the “Site”) or other online or mobile service that links (the “Platform”) to or otherwise presents this Privacy notice to you. We refer to these products and services collectively as the “Services”.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. PLEASE ALSO REVIEW OUR TERMS OF USE, WHICH CONTAIN ADDITIONAL IMPORTANT INFORMATION ABOUT YOUR USE OF OUR SERVICES.

INFORMATION WE COLLECT

We collect a variety of information when you interact with our Services. The types of data we collect depend on how you use the Services and the information you choose to provide. Below is an overview of the different categories of information we collect directly from you, as well as through automated means and third parties. This table summarises the key types of information collected and their respective purposes

Type of Information

Personal Information: Information like full name, email address, phone number, billing info, demographic details (e.g., gender), account-related info (username, password), and other details you directly provide.

Account & Transaction Information: Log-in credentials, billing info (payment methods, verification details), information about purchases, and transaction history.

User-Generated Content: Content you create, such as comments, reviews, survey responses, posts, and forum participation.

Class & Service Information: Details about events or tickets you purchase, register for, or attend through the Services.

Customer & Service Interactions: Data from communications with customer support, including issues or requests you submit.

Demographic & Profile Information: Information such as preferences or other details provided as part of your account profile.

Information about Others: Data you provide about someone else (e.g., gift recipient info for shipping).

Social Media Information: Information gathered from your social media profiles if you log in via third-party platforms (e.g., Facebook, Twitter).

Automated Information: Data collected via cookies, IP address, device info, browser details, and app usage when interacting with the website or mobile applications.

Location Information: General location data, such as city, state, or postal code, collected through IP address or device.

Third-Party Information: Additional data from third parties (e.g., demographic, statistical info from partners) to enhance your experience.